Extensive Online Documentation in Website Hosting
If you’ve purchased your very first website hosting account from our company or have moved your site over to us, you will grow used to our services and our in-house built Hepsia Control Panel in no time as we have compiled a detailed web-based knowledge base where you can find all the info that you’ll ever need – both general info regarding the hosting service as a whole and more specific info about the separate features that you can make use of and the obstacles that you could run into. The articles themselves are located in 2 places. The full article list is accessible through the Control Panel’s Help section. You can access articles that are dedicated to the different functions in every section of the Control Panel too. You can discover how to accomplish de facto everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles feature in-depth guidelines, so you will never become confused on account of an ambiguous text. Of course, if you face a more specific problem and you are unable to find a solution in our knowledge base, you can get in touch with our technical support team members 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated hosting plans come with exhaustive online technical documentation where you will find information about all the functions that our custom Hepsia Control Panel offers, plus solutions to different questions and complications that you may encounter. All user guides offer comprehensive explanations, which implies that you won’t have to worry about skipping something in case you would like to export a database, for example. The troubleshooting articles cover a range of different tenable reasons for certain problems and the solution for each of them, so if you aren’t able to send email messages although you have the right SMTP server settings, for instance, you can swiftly discover what the reason may be and correct the issue with several clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find applicable articles in every section. In case you’d like to check out all help articles, you can use the Help menu, which is located in the top right-hand side of the screen.