In case you have never had a hosting account or you’ve switched companies and the new one employs an account administration dashboard that you have not seen before, you may become puzzled about how to complete a given operation in your account or on your PC. For this reason, lots of hosting companies have created a knowledge base, which lists the most common questions and difficulties connected with the specific platform they use, rather than including only some generic info. This kind of knowledge base will enable you to find the necessary info swiftly and effortlessly, so you won’t have to devote time and effort to matters that might require something as simple as pressing a button or ticking a tickbox. In this way, not only can you get things done, but you can also discover lots of new and beneficial facts, both about the way you can manage your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Website Hosting

If you’ve purchased your very first website hosting account from our company or have moved your site over to us, you will grow used to our services and our in-house built Hepsia Control Panel in no time as we have compiled a detailed web-based knowledge base where you can find all the info that you’ll ever need – both general info regarding the hosting service as a whole and more specific info about the separate features that you can make use of and the obstacles that you could run into. The articles themselves are located in 2 places. The full article list is accessible through the Control Panel’s Help section. You can access articles that are dedicated to the different functions in every section of the Control Panel too. You can discover how to accomplish de facto everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles feature in-depth guidelines, so you will never become confused on account of an ambiguous text. Of course, if you face a more specific problem and you are unable to find a solution in our knowledge base, you can get in touch with our technical support team members 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated hosting plans come with exhaustive online technical documentation where you will find information about all the functions that our custom Hepsia Control Panel offers, plus solutions to different questions and complications that you may encounter. All user guides offer comprehensive explanations, which implies that you won’t have to worry about skipping something in case you would like to export a database, for example. The troubleshooting articles cover a range of different tenable reasons for certain problems and the solution for each of them, so if you aren’t able to send email messages although you have the right SMTP server settings, for instance, you can swiftly discover what the reason may be and correct the issue with several clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find applicable articles in every section. In case you’d like to check out all help articles, you can use the Help menu, which is located in the top right-hand side of the screen.