A live chat is one of the several methods of communication offered by some web hosting companies as a part of their support services. Depending on the company, the chat can be used for billing, pre-sales and/or tech support. This method of contact is faster as compared to a support ticket and it'll make it less likely to misunderstand or misspell something in comparison to a call with a representative. In addition, if the problem that you have needs some time to be examined and dealt with, you'll be able to do something else at the same time rather than just waiting, like you'd have to do if you call. You can also take advantage of a live chat support service free of cost provided that you have world wide web accessibility even if your web hosting provider is based in another country and they do not have a local telephone number that you can call.

Live Chat Support in Website Hosting

As we acknowledge the fact that a great number of issues are easily resolved if you talk with a live person, we supply a live chat service for all our potential and active clients. Our chat is available every single day and our customer care representatives will assist you with a variety of questions and situations. If you are not our customer yet, you are able to find out more about our website hosting packages and the web hosting platform in general so as to make sure that your sites will run effectively on our servers. If you already have an account and you have some questions or you experience any kind of issues with any of our solutions, you can join us on our live chat and we will provide you with the needed info or help you troubleshoot the problem. You will need to open a trouble ticket for specific problems which require more time or the assistance of a sysadmin, still for a lot of basic issues you'll get help right away.

Live Chat Support in Semi-dedicated Servers

We have a live chat service that is accessible to all of our prospective and active customers. If you're searching for a new hosting account, you're able to chat in real time to one of our agents and get more details about our Linux semi-dedicated hosting plans so that you can choose the best package for your sites. If you already own an account with us, we'll be able to assist you timely with general, billing and first-level technicalmatters. Even though in some cases you will need to open a ticket as there are issues that cannot be resolved through a live chat, we can assist you with lots of standard tasks, for instance setting up an e-mail account in an e-mail client or forwarding one domain name to another. This way, you'll get quick support and you'll save a long time.