1 hour ticket response
We are devoted to providing a swift and proper reply to each technical support ticket posted by a client. Our professional tech support staff members will examine your inquiry and will offer you the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average support ticket response time has proven to be 20 minutes.
A Top–Notch Customer Support Service
We have a team of web hosting support experts who are eager to respond to all your questions every time you need assistance. Almost all our technical support engineers have lots of years of experience in the website hosting arena, which suggests that you can constantly depend on fast and accurate answers to your inquiries.
An Easy–to–Navigate Help Center Section
Included in the Web Hosting Control Panel is an intuitive Help section, which offers a variety of sources of information. You can search through a constantly updated knowledgebase offering web hosting account administration articles and website administration articles, watch the how–to video tutorials or check the F.A.Q. database.