Customer Support Channels
A 1–hour Response Guarantee
Giving superior quality support promptly is our top priority, so we support each website hosting plan with a one hour ticket answer warranty. As soon as you supply a ticket or drop an e–mail, our customer support crew will try all they possible can to offer the most adequate answer to your situation and to provide you with guidance promptly.
A Top–quality Support Service
Our tech support service is provided by a team of licensed techs who definitely are ready to respond to your questions in a timely manner. You are able to contact the tech support crew by starting a help support ticket from your Web Hosting Control Panel or by sending us an e–mail message. On working days, you may also call us on the telephone or take advantage of the live chat option.
An Intuitive Help Section
Our company has integrated a huge education base into the Control Panel to help you have convenient step–by–step details at any time. Each section of the Control Panel has its own contextual help area displaying a selection of how–to content articles. We have also organized video lessons to offer you a better idea of how to execute any presented procedure.