Q: What precisely does web site migration imply and what does it involve?
A: If your present hosting provider can no longer meet the necessities of your web site, or when you suffer from continuous downtime, or if you are made to wait for hours for the client support staff to respond back to you, it may be smart to swap your provider, i.e. to migrate all the files for your websites together with your databases from your current provider to your future provider. At Cold Bear Hosting, we understand that this can often be difficult & time–consuming. That is why we’ll perform all that for you at no cost!Our practiced technical team reps will move your site content from your present provider to us. Our techs have a lot of experience with website migration and can take care of anything – from a customary WordPress–driven weblog or Joomla™ web site, to a very complex, custom–made app.
Q: How much time will the website migration process take?
A: There are plenty of aspects to keep in mind – the overall number of files, the physical size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. Yet, we do our best to perform all website migrations in a 48–hour time frame. Smaller–sized sites are transferred faster – typically in less than 24 hours.
Q: My personal privacy is important to me. What details do you need?
A: We don’t gather any private details. We will require, though, the login info for your old web hosting account along with the name of the website that you need to transfer.
Q: I give you access to sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the migration is done, we will ensure that everything is functioning correctly and that the integrity of your content is not compromised before telling you that the migration is finished. Then we’ll instruct you how to move the domain to your hosting account with us and how to update your DNS records.
Q: Will my current web hosting provider find out that I am leaving them?
A: No. Aside from your login details for the Control Panel, we don’t need anything. We’ll never get in touch with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting platforms do you support?
A: Yup. We support all regular Linux–based web hosting platforms. We don’t support Windows–driven hosting platforms, since we do not provide Windows hosting services ourselves.Furthermore, we do not support proprietary site building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.